FAQs

Do price discounts apply if I buy additional hours?

Sev Meneshian CFP®2021-06-22T22:55:11+00:00If you choose to pay by the hour but exceed the 5 or 10-hour price breakpoints, your bill will be adjusted downward as if you purchased a 5 or 10-hour block.

What if I don’t use all my hours?

Sev Meneshian CFP®2021-06-22T22:53:35+00:00Any unused time will be fully refunded.

How long will it take to receive my refund for adjusted hours?

Sev Meneshian CFP®2021-06-22T22:51:37+00:00Once issued, you will receive an email showing your refunded amount and an adjusted invoice for your records.  Depending on your bank, refunds may take anywhere from 5-7 business days before funds are deposited back into your account.